WSDJul 122 minKnow Your Stakeholders' StakeholdersWe often talk about the what’s in it for me (WIIFM) factor. This is chiefly about knowing your key stakeholders – their needs and wants....
WSDJun 92 minHow Fresh is Fresh?When I was young, I would go with my father or brother, to the village cool store. It lived up to its name as it was certainly cool. We...
WSDJun 82 minFacelessWho doesn’t purchase products or services that involves Australia-wide or multi-national organisations? I can put my hand up. I do. I...
WSDAug 6, 20232 minYour call is important to us…How many times do you hear these words? ‘We are experiencing a more than normal number of calls currently being served by our staff’. ‘...
WSDFeb 26, 20221 minDoes elective surgery acceptance need revision.It is great to know the Victorian Government has acknowledged the push for fairness from the Morrison Government to change the elective...
WSDFeb 21, 20222 minDo energy saving devices equate to sustainability?The Victorian Government should be commended on its environmental efforts, pushing for households to accept energy saving initiatives....
WSDNov 13, 20212 minFilling cups(Short story – Busybird Retreat, November 2021) Senior fire investigator-commander, Ernest Wallis, had called me that morning; a day that...
WSDJul 27, 20211 minJust for todayThe past flew out the window into the dark, dark night - All my Misgivings and their baggage, on the same flight Do not fear tomorrow for...
WSDJul 18, 20211 minCrystal clearNo magic ball, yet the future is crystal clear - If I fail this mission, I lose all I love - All, that I've been fighting for Regardless...